Price-Match Investigation
Your product’s price dropped. What might explain it?
Retailer price matching can feel like a black box. Price Oversight searches for competing listings that may explain the drop, giving your team evidence to review before responding to a request to cover lost margin.
Price-match investigation
Follow the competing offer
Everyday Clean
80 fl oz · 64 loads
$10.84
Your alert: $12.97
Everyday Clean · 64 loads
Example Home Store
$10.84
Same product and price: evidence to review, not confirmation of the retailer’s decision.
Find the listing. Check the comparison.
A cheaper listing may contain a different version or pack size of your product. Price Oversight searches more than 100 retailers for listings that may explain the drop.
Review seller details and compare equivalent products per unit, with the calculation shown. If the formula or kit contents differ, check those differences before relying on the unit price.
Check the comparison
The cheaper listing is a smaller bottle
Your product
Everyday Clean
Same formula
$12.97
80 fl oz · 64 loads
Price per fl oz
16.2¢
Competing listing
Everyday Clean
Same formula
$8.47
40 fl oz · 32 loads
Price per fl oz
21.2¢
Lower sticker price. Higher unit price.
The 40 fl oz bottle costs less overall, but more per fluid ounce. This example compares the same formula and concentration. Unit prices are rounded.
Sometimes the explanation starts with your own promotion.
Another account team may have arranged the lower price with a different retailer. Check the promotion dates with that account team before responding to the retailer.
Promotion timing
Trace the promotion across accounts
Retailer A · Weekly offer
Everyday Clean · 64 loads
$9.97
Everyday reference: $12.97
Promotion arranged by your account team · June 12–16
Jun 12
Retailer A’s deal starts
Jun 13
Retailer B’s price drops
Jun 16
Retailer A’s deal ends
Jun 18
Retailer B’s price recovers
Check the promotion dates with your account team.
Both listings show the same 80 fl oz, 64-load product.
Show the retailer what you found.
If the retailer asks your brand to cover its lost margin, check which product and price it compared.
Price Oversight gathers screenshots and comparison details to help you document differences in the products or offer terms. Your team handles the discussion with the retailer.
Evidence to review
Save the listing details
Everyday Clean laundry detergent
40 fl oz · 32 loads
$8.47
Example Home Store
- 01
Product & pack
40 fl oz in this listing; 80 fl oz in your product.
- 02
Seller
Example Home Store, as shown on the listing.
- 03
Calculation
$8.47 ÷ 40 = 21.2¢ per fl oz, rounded.
Ask the retailer to confirm whether it used this listing.
A likely source isn’t proof of the retailer’s decision.
Price Oversight identifies listings that may explain a price drop. Those findings help your team investigate; they don’t provide access to the retailer’s internal pricing decision.
For a closer look at the possible causes, read Why did my product’s retail price drop?
Preparing a response? Use the printable retailer margin-request evidence checklist.
Investigate the price drop before you cover the shortfall.
Talk to us about the products and retailer requests your team handles.
Contact sales